information
Reception hours : 10:30-20:30
Location : Main Building 1F
Information Desk provides the following services. Please feel free to contact us.
Service contents
- Information about the building
*If you would like to take the elevator to the 3rd floor of the main building, please let us know. - Lost child/customer call
- Handling of found items
- Parking ticket discount (combined for multiple stores)
Customers with children
Nursing room
Location: 2nd floor of the main building
We have a comfortable bench sofa and washstand.
Please use freely. Please refrain from entering if you are a male.
Baby bed for changing diapers
Location: B1F, main building 1F to 3F, hotel building 2F to 6F women's restrooms
- Men can also use the 3rd floor of the hotel building.
Location: Baby seat 1/2F
*Please note that we do not rent strollers.
Customers with disabilities
AED (automated external defibrillator)
We have installed the AED (Automated External Defibrillator), a medical device that uses electric shock to normalize heart function in the event of sudden cardiac arrest, as shown below.
Location: Main building 1F next to information, Main building 1F Katamachi exit side, Hotel building 5F
Location: Near the entrance
*Please note that we do not rent wheelchairs.
Various services
multipurpose toilet
Location: Main building 1F Katamachi exit side, hotel building 5F
Location: 1st, 2nd, 5th floor
ATM/cash corner
Mizuho Bank: 1F Keihan Railway Kyobashi Station, in front of the central ticket gate
Seven Bank: Main building 1F, next to Kentucky Fried Chicken, 2nd floor, Keihan Railway Kyobashi Station, in front of the Katamachi exit ticket gate
Kinki Labor Bank: 2F, Keihan Railway Kyobashi Station, in front of the Katamachi exit ticket gate
Public phone
Not available inside the building.
Smoking area
Not available inside the building.
Location: 1st, 2nd, 5th floor
stay
Hotel Keihan Kyobashi Grande, which is adjacent to Keihan Mall, has a reception on the 7th floor of the hotel building.
Please use the 2nd floor connecting passageway from the main building to the hotel building.
Gift card/gift certificate/credit card/code payment
Credit cards that can be used within the facility
- For payment information, please ask the staff at each store.
Code payments that can be used within the facility
- For payment information, please ask the staff at each store.
- Some brands may not be available at some stores.
- Please note that the use of code payments is not eligible for Okeihan points.
- If you use code payment, please return the item within 29 days. Please be sure to bring the receipt of purchase with you.
Gift certificates that can be used in-house
- JCB/VJA (formerly Visa)/UC/DC/American Express/UFJ NICOS/Diners/OKeihan Coupon/Keihan Department Store Gift Certificate/Keihan Department Store Gift Card
- Gift certificates and cards other than those listed above cannot be used.
Credit cards that can be used within the facility
- For payment information, please ask the staff at each store.
Code payments that can be used within the facility
- For payment information, please ask the staff at each store.
- Some brands may not be available at some stores.
- Please note that the use of code payments is not eligible for Okeihan points.
- If you use code payment, please return the item within 29 days. Please be sure to bring the receipt of purchase with you.
Please contact each store.
*There are other gift certificates available. Please check the store and expiration date on the back of the gift certificate.